This Hot Topic is “The Impact of Social Treatment by Coworkers on Healthcare Workers.”
The topic compliment’s the Centre for Health Care Management seminar Influential Coworker Dynamics: How Social Treatment by Coworkers Impacts Healthcare Workers’ Work Attitudes and Behaviour with Sandra Robinson, Distinguished UBC Scholar and Professor of Organizational Behavior and Human Resources.
The READ Portal has posted several papers on topics in Health Human Resources and Nurses. Additionally, the following resources were selected by Sandra Robinson and the CHCM Librarian as introductory readings to the topic. While some of these resources require subscription, many are open access. If you don’t have access to an academic library, please contact your institution’s library or email librarian@chcm.ubc.ca for access.
- Robinson, S.L. O’Reilly, J., Houshmand, M & Wolff, A. (under review). Escaping bullying: The simultaneous impact of individual and unit-level bullying on turnover intentions. Human Relations. Article available for download here.
- Robinson, S.L., O’Leary, K. (1998). Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees. Academy of Management Journal, 41:658 – 672. Available at http://www.jstor.org/pss/256963. (Note: this is a subscription resource. Please contact your institution’s librarian for access.)
- Barsade, S. (2002). The Ripple Effect: Emotional Contagion and Its Influence on Group Behavior. Administrative Science Quarterly, 47(4), 644-675. Available at http://asq.sagepub.com/content/47/4/644.abstract. (Note: this is a subscription resource. Please contact your institution’s librarian for access.)
- Ho, V., & Levesque, L. (2005). With a Little Help from My Friends (and Substitutes): Social Referents and Influence in Psychological Contract Fulfillment. Organization Science, 16(3), 275-289. Available at http://orgsci.journal.informs.org/content/16/3/275. (Note: this is a subscription resource. Please contact your institution’s librarian for access.)
- Stevens, S. (2002). Nursing Workforce Retention: Challenging A Bullying Culture. Health Affairs, 21(5). Available from http://content.healthaffairs.org/content/21/5/189.full.
- Stelmaschuk, S. (2010). Workplace Bullying and Emotional Exhaustion among Registered Nurses and Non-nursing, Unit-based Staff. (Honours Thesis, The Ohio State University). Available at http://hdl.handle.net/1811/45566.
- Anjum, A., Yasmeen, K., & Yasmeen, K. (2011). Bullying at work: A comprehensive definition and consequences based on an empirical study. International Journal of Human Resource Studies , 1(1). Available from http://www.macrothink.org/journal/index.php/ijhrs/article/view/907.
- Rocker, C. (2008). Addressing Nurse-to-Nurse Bullying to Promote Nurse Retention. The Online Journal of Issues in Nursing, 13(3). Available from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/vol132008/No3Sept08/ArticlePreviousTopic/NursetoNurseBullying.html#Beech.
- Dlamini, B.I. (2010). An analysis of bullying within the health care system and its impact on health service delivery. (Doctoral Dissertation, University of Zululand.) Available from http://uzspace.uzulu.ac.za/handle/10530/871.
- Hogh A, Hoel H, Carneiro I.G. (2011). Bullying and employee turnover among healthcare workers: a three-wave prospective study. Journal of Nursing Management, 19(6). Available from http://onlinelibrary.wiley.com/doi/10.1111/j.1365-2834.2011.01264.x/abstract. (Note: this is a subscription resource. Please contact your institution’s librarian for access.)
