Price Waterhouse Copper. (2012). National Health Leadership Survey on Ambulatory and Community Care. Retrieved from http://www.chsrf.ca/PublicationsAndResources/ResearchReports/ArticleView/12-03-13/40ed9bb7-ce94-45ec-b520-8cbfd6b478a0.aspx.
“Canada’s healthcare system faces mounting pressure as the population ages and the prevalence of chronic conditions continues to rise. The traditional focus on providing complex and chronic disease care within the acute setting is contributing to already existing pressures on wait times, alternate level of care days, and patient access and flow. In response to these challenges, and the recognition that the acute setting may not be optimal for providing patient-focused chronic care, many provincial health ministries and healthcare organizations are launching initiatives to better manage complex chronic conditions in the community and improve the patient care experience.
Recognizing the need to address this issue, the Canadian Health Services Research Foundation (CHSRF) engaged PricewaterhouseCoopers LLP (PwC) to conduct a National Health Leadership Survey on Ambulatory and Community Care to:
- Continue to help establish a channel for engagement with Health Leaders;
- Identify leaders and leading practices in ambulatory and community care;
- Identify integrated care interventions to improve care for patients with complex needs; and
- Gather insights for use in CHSRF’s programs and events.
In total, 53 health leaders, including general internal medicine practitioners, general practitioners and administrators representing all of the provinces and the combined territories responded and participated in the study. Numerous themes emanated throughout the health leader interviews, with consistency generally found across regions and roles (e.g., general internal medicine, general practitioner, executive).”