Reilly, P. (2012). Leading Change in a New Era. Healthcare Financial Management Magazine. Retrieved from http://www.hfma.org/jan2012bev1/

“Four healthcare finance leaders share their strategies for creating a road map for change that leads to cost efficiencies and accountability as cornerstones of a new culture. (The main lesson is that) to drive the major organizational changes needed in a reform era, healthcare finance leaders should:

• Establish a vision of where the change in strategy affects their organizations’ direction and gain acceptance from staff about shared goals;
• Create partnerships with fellow executives to understand the metrics of the organization and promote a team approach for change:
• Define clear measures of success so staffers can understand business goals and their roles in organization:
• Communicate the progress that has been made in meeting goals and provide guidance when milestones have been missed.”