One response to “Respectful Management of Serious Clinical Adverse Events”

  1. Jim Conway

    On behalf of the IHI team, I’d like to thank you for alerting your readers to the White Paper and related resources. Since the release of the original White Paper, we’ve had over 64,000 views of the content on; 20,000 happening in the last month with the release of the 2nd edition. Through your support, and that of many others, we will move forward to achieve our goal: In the aftermath of adverse events, patients, families, staff, organizations and communities will all say “we were treated with respect.”
    Jim Conway, Senior Fellow IHI,

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