Versel, N. (2010). Health IT systems often overlook care management. Fierce Health IT. Retrieved from: http://www.fiercehealthit.com/story/health-it-systems-often-overlook-care-management/2010-09-07.
When it comes to designing health IT systems, more than a few organizations may be missing the big picture in terms of integrating care management workflows into their technology.
A new survey of how IT is changing case management largely corroborates findings from a 2008 survey that providers, payers, case managers and others that support care coordination are making only modest progress toward automating care management.