There is much concern about access to, and quality of, emergency department (ED) care in Canada, where every year more than 12 million ED visits are made. However, there is no common agreement as to what constitutes appropriate measures of quality of care in the ED. The evaluation of ED care in Canada is hampered by the absence of a common agreement on what constitutes appropriate measures of quality of ED care. This report presents a prioritized set of evidence-based quality of care indicators for EDs which was developed through a nationally representative and scientifically rigorous process.
Schull, M., Hatcher, C., Guttmann, A., Leaver, C., Vermeulen, M., Rowe, B., Anderson, G., & Zwarenstein, M. (2010). Development of a consensus on evidence-based quality of care indicators for Canadian emergency departments. ICES Investigative Report. Institute for Clinical Evaluative Sciences. Retrieved from: http://www.ices.on.ca/file/National%20ED%20Quality%20Indicators%20March%2010%202010.pdf.