Martha Hostetter, & Sarah Klein. (2012, June). Quality Matters: Improving Care at the End of Life. The Commonwealth Fund, (June/July 2012). Retrieved from http://www.commonwealthfund.org/Newsletters/Quality-Matters/2012/June-July/In-Focus.aspx
Summary: As patients live longer, many states, community-based coalitions, and health care providers have begun to focus on the quality—and quantity—of medical care provided at the end of life. The resulting programs have provided physicians with techniques for delivering bad news, managing transitions to palliative care, and handling requests for therapies that are likely to be futile. They’ve also helped to elicit patient preferences, leading to lower utilization in some locations.