Frankel, A. (2000). Patient safety leadership WalkRounds. Institute for Healthcare Improvement Idealized Design Group. Retrieved from http://www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/Patient+Safety+Leadership+WalkRounds%E2%84%A2+%28IHI+Tool%29.htm.
“In 2000, the Institute for Healthcare Improvement (IHI) convened a group of patient safety experts to envision and specify the characteristics of an ideal medication system. An important element of such a system was the strong commitment of senior leadership to a culture that encouraged safety. The author conceived of WalkRounds™ during these IHI meetings, as a tool to connect senior leaders with people working on the front line — both as a way to educate senior leadership about safety issues and to signal to front-line workers the senior leaders’ commitment to creating a culture of safety.”
“This tool describes the format for WalkRounds™ and includes suggestions about questions for leaders to ask staff, which senior leaders should participate, and where to conduct WalkRounds™ in the organization. Review and modify the instructions as needed for your organization before initiating the WalkRounds™.”