Seidman, W. (2011). “Effective Case Management: Identify Your Stars.” Health Care Executive Insight. Retrieved from http://healthcare-executive-insight.advanceweb.com/Features/Articles/Effective-Case-Management-Identify-Your-Stars.aspx.
Case management has emerged to guide the management of comprehensive, integrated treatment plans that reduce these demands on EDs. However, standards don’t yet exist to enable hospitals and social service agencies to develop effective case managers, so each healthcare organization has to reinvent case management. Professionalizing the case management role and case management training programs can provide significant benefits to the healthcare system.
Fortunately, knowledge about human behavior and the importance of modeling best practices after star case managers is proving effective for hospitals and social service organizations.
This article presents a formula for hospitals to improve patient treatment while lowering costs.