Wiskow, C., Albreht, T., & de Pietro, C. (2010). “How to create an attractive and supportive working environment for health professionals.” Health Systems and Policy Analysis. Retrieved from: http://www.euro.who.int/__data/assets/pdf_file/0018/124416/e94293.pdf.
Given the demographic changes expected in the coming decades, labour markets will experience increased competition for talent. Recruitment and retention of health professionals are priorities in the health sector. Evidence suggests that the work environment is an important factor in the recruitment and retention of health workers.
Furthermore, the work environment can influence the quality of care. Its characteristics affect organizational functionality, individual satisfaction, the balance between work and family life, continuous development, and the organizational culture. Poor work environments contribute to medical errors, stress and “burn-out”, absenteeism and high levels of staff turnover, which, in turn, compromise the quality of care.