Howlett, K. (2010). “How the factory floor inspired a new model for health care.” Globe and Mail. Retrieved from: http://www.theglobeandmail.com/news/national/time-to-lead/healthcare/how-the-factory-floor-inspired-a-new-model-for-health-care/article1792676/.
When Canada’s premiers pledged six years ago to shorten the queues for cataract surgery and hip replacements, one of the answers put forward was private health care. Many of the promises have been delivered, through a combination of public and private actors that found new ways to improve services and lower costs within the publicly funded system.